CUSTOMER CARE

No late orders will be accepted after the posted cut-off date. According to Store Policy, all orders must be placed through the online store.

Due date schedule for the year is posted at the beginning of each year.

Missed pickups – you have 24 hours after a missed pickup contact me regarding your order. Prepaid orders may be picked up the following month and are subject to a $10 handling fee.

Cash On Delivery (COD) – orders will not be held according to store policy. After 3 missed pickups all future orders will be rejected.

Due to the nature of the product (time, temperature, safety) we cannot accept any returns or exchanges at this time.

PRIVACY & SAFETY

Your personal and payment information is not stored by us.

For everyone’s safety, we meet in well-lit, safe public areas.

BUSINESS OPPORTUNITIES

Kennels and Co-Ops – contact me for more information regarding wholesale purchase opportunities!

We are always looking to source locally and expand our product options!

PAYMENT METHODS

  • Credit / Debit Cards
  • PAYPAL
  • Offline Payments

About Happy Critters Pet Food & Store Policy

When it comes to premium dog food, Happy Critters Pet Food is your best option. We strive to produce only the highest-quality food for your dog that is formulated to help them no matter what stage of development they are in. We understand that your pet is a member of the family, and they deserve the best possible nutrition as possible to ensure they will live a long and healthy life.

We currently do not offer home delivery, but offer pick-ups from specific locations in Manheim, PA. You need to place your order before the monthly cut-off date and can find complete information on our website. You can pay either online or in-person when you come to pick up your product. Contact us today for more information about what Happy Critter Pet Food can do for your puppy’s health.