CUSTOMER CARE

No late orders will be accepted after the posted cut-off date. All orders must be placed through the online store.

Due date schedule for the year is posted at the beginning of each year.

Missed pickups – you have 24 hours after a missed pickup contact me regarding your order. Prepaid orders may be picked up the following month and are subject to a $10 handling fee.

Cash On Delivery (COD) – orders will not be held. After 3 missed pickups all future orders will be rejected.

Due to the nature of the product (time, temperature, safety) we cannot accept any returns or exchanges at this time.

PRIVACY & SAFETY

Your personal and payment information is not stored by us.

For everyone’s safety, we meet in well-lit, safe public areas.

BUSINESS OPPORTUNITIES

Kennels and Co-Ops – contact me for more information regarding wholesale purchase opportunities!

We are always looking to source locally and expand our product options!

PAYMENT METHODS

  • Credit / Debit Cards
  • PAYPAL
  • Offline Payments